POS Software for Mumbai Shops and Food Outlets

BecozAI POS & Billing makes a paid GST bill and cuts stock in one step at the counter. A food outlet gets kitchen orders, tables and recipes on top. This page shows what a Mumbai counter bill must carry, and says plainly where offline billing works and where it does not.

What a Mumbai counter bill must show

A bill from a food counter in Mumbai carries more than items and a total. Three rules matter at the counter.

  1. The FSSAI number. An FSSAI order of 8 June 2021 asks food businesses to print their 14-digit licence or registration number on cash receipts, invoices, cash memos and bills. A later order of 30 September 2021 moved the start date to 1 January 2022 (FSSAI order; report on the extension). Government system-generated documents such as the e-way bill are exempt.
  2. The GST rate. Restaurant service outside "specified premises" is taxed at 5% without input tax credit. A premises counts as specified if the supplier gave hotel rooms above Rs 7,500 per unit per day in the previous year, or opts in by declaration (TaxGuru FAQs, March 2025). Sources differ on some details, so ask your CA which applies to you.
  3. Staff hours. Under the Maharashtra ordinance of 1 October 2025, establishments with fewer than 20 non-managerial workers only give their details to the Facilitator, and larger ones follow the 10-hour day and 12-hour spread-over (Khaitan & Co). We could not confirm that the replacement Bill has passed.

Here is a sample bill from a misal pav counter in Dadar. It is an example, not a customer.

LineQtyRate (Rs)Amount (Rs)
Misal pav290180.00
Cutting chai22040.00
Subtotal220.00
CGST 2.5%5.50
SGST 2.5%5.50
Total231.00

The header of that bill carries the shop name, the GSTIN and the 14-digit FSSAI number. You set your business details in BecozAI, but we have not confirmed an FSSAI number field on every bill format. Print a test bill in the trial and check that the number appears. If it does not, tell us.

If you run a food outlet

The restaurant dashboard has KOT, a kitchen display, tables, recipes with food cost, wastage, loyalty, QR self-order and weight-based sales. Tiffin subscriptions with pause and skip are also there, which suits an office-tiffin kitchen. Restaurant counter orders keep working when the internet drops and sync later. BecozAI does not connect to Swiggy or Zomato. You can note where an order came from, but it does not reconcile their payouts.

If you run a retail counter

At a shop counter you search or scan an item, build a cart and take payment in cash, UPI, card or a split. The bill is a paid GST bill and stock goes down in the same step. You can hold a bill, take a return, give customer credit, print on a 58 mm or 80 mm thermal printer, print barcode labels and see a day-end report. The general POS does not work offline. If the internet drops at a shop counter, billing stops until it returns. That is a real limit, so think about a mobile hotspot as a backup.

At /get-started you choose a business type. If your kind of shop is not in the list, call us and we will tell you which set-up fits.

A checklist before opening day

  1. Match the receipt paper to the printer: 58 mm or 80 mm.
  2. Print barcode labels for your fast-moving items, and scan three of them at the counter.
  3. Print one test bill and check the shop name, GSTIN and, for food, the FSSAI number.
  4. Make one return and one split payment, so staff have done each once.
  5. Run the day-end report at closing, and compare it with your cash drawer.

Several outlets

Each branch has its own login and dashboard, with 3 branches included on every paid plan, and stock can be transferred between branches. This helps a business with outlets in Mumbai, Thane and Navi Mumbai.

The Android app is an APK download on the Professional and Enterprise plans only. Every plan works in a phone browser. There is no iPhone app, and iPhone users can add the site to the Home Screen from Safari.

For the product, see POS & Billing. For restaurants in more depth, see restaurant software for Mumbai, and our guide to restaurant bill rules in Maharashtra. The Mumbai page lists the other products. The full system starts at Rs 1,200 a month + 18% GST. Plans are prepaid with no automatic renewal. Confirm tax and labour points with your CA.

BecozAI is a cloud product. Our registered address is in Kopar Khairane, Navi Mumbai. Setup and training are done remotely, so you do not need to visit.

Next step: start the 7-day free trial at /get-started, or call +91 93265 81137 (Monday to Saturday, 10 am to 7 pm IST).

Frequently Asked Questions

Does a Mumbai restaurant bill need an FSSAI number?

Yes. FSSAI's order asks food businesses to print the 14-digit licence or registration number on bills, from 1 January 2022 after an extension from 1 October 2021. Print a test bill in the trial and check that the number appears.

What GST rate applies on a standalone restaurant bill?

Per TaxGuru's FAQs, 5% without input tax credit for restaurant service outside specified premises. Ask your CA whether your premises count as specified.

Does POS billing work offline?

Only on the restaurant dashboard, where counter orders keep working when the internet drops and sync later. The general retail POS does not work offline.

Does it connect to Swiggy or Zomato?

No. You can note the source of an order, but BecozAI does not connect to their systems or reconcile their payouts.

Which printers and scanners work?

The counter prints thermal receipts at 58 mm and 80 mm, takes scanned barcodes and prints barcode labels. Test your own printer in the trial.

What does it cost?

The full system starts at Rs 1,200 a month + 18% GST on the Starter plan, with 10 logins and 3 branches. The trial is free for 7 days.

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